FAQ
Check most frequently asked questions about GLAMÓRE products here. If you still need help, please contact our support team here.
Shipping & Returns
For Singapore Orders: Once your parcel has left our warehouse, expect it to take approximately 2-3 business days for delivery.
“For pre-orders, items will be shipped in approximately 2 months. “
If you feel that your order is delayed, please reach out to our Customer Experience team at hello@glamoreworld.com.
Enjoy FREE shipping on all orders! An automatic 8% discount will be applied at checkout with the code for first-time customers!
Currently, we only ship within Singapore.
Tracking information can take 24-48 hours to update. If it's been more than 48 hours and your order still shows no movement, email us at hello@glamoreworld.com.
Products
GLAMÓRE GROW Series
While our hair shampoo and serum do not contain synthetic hormones or drugs, we recommend consulting your obstetrician with the ingredient list available on our product pages.
Yes! Our shampoo and serum are suitable for men and many have seen successful results.
Yes, our shampoo and serum work at the follicle level and are effective even on permed, processed, or color-treated hair.
For shampoo, apply a small amount to wet hair, massage into a lather, and rinse thoroughly. For serum, apply a few drops directly to the scalp and massage with your fingers or a scalp massager. Use the serum once daily on a clean scalp.
Both our bottle of shampoo and serum typically last about a month with regular use to see best optimal result.
Our shampoo and serum are gentle and made from natural ingredients. However, we recommend a spot test on your inner arm if you have concerns about sensitivity.
Results for hair serums can be seen in as little as 90 days with daily application. Results for shampoo can be noticed within a few weeks of regular use, result varies on individual.
No, our shampoo and serum do not contain oils that will make your hair greasy. Ensure to use a small amount and rinse thoroughly.
Products
GLAMÓRE MOON Series
Simply place one sheet under each eye and leave it on for 10 to 15 minutes. It’s recommended to use one pair daily for optimal results.
The essence sheet helps to:
- Deeply hydrate the skin
- Reduce puffiness and dark circles
- Minimize fine lines and wrinkles
- Brighten and rejuvenate the under-eye area
Each GLAMÓRE MOON Essence Sheet bottle contains 60 sheets, providing 30 uses (two sheets per application).
Yes, the GLAMÓRE MOON Essence Sheet is formulated with gentle, skin-loving ingredients suitable for sensitive skin. However, we recommend doing a patch test before the first use to ensure compatibility.
If used daily as recommended, one bottle will last approximately one month.
Yes! Use the sheets on clean skin before applying makeup. The hydration and smoothing effects can create a better canvas for makeup application.
The shelf life for unopened bottle is 36 months. After opening is typically 24 months. Store in a cool, dry place to maintain product quality.
Absolutely! Refrigerating the sheets can provide a refreshing cooling effect, further reducing puffiness.
Product
LUXERA
It’s simple! Just follow these 4 steps:
- Fill: Detach the SerumPod™, fill it with your GLAMÓRE GROW Serum and secure it back onto the device.
- Activate: Long-press the power button to turn the device on.
- Massage: Gently glide the device over your scalp in slow, circular motions. The serum will dispense automatically as you massage. We recommend a 5–10 minute session.
- Clean: After use, remove the remaining serum (if any), rinse the pod thoroughly with warm water, and let it air dry completely before your next use.
While manual massage is effective for basic application, LUXÉRA takes it to the next level by combining three treatments at once. Along with vibration, it delivers Red Light Therapy (660nm) to energize hair follicles and Thermal Touch to open pores, technologies that your fingers cannot provide. This transforms a simple application into a professional-grade scalp restoration treatment.
You can use any water-based or non-sticky serum, but it is optimized for the viscosity of the GLAMÓRE GROW Serum to prevent clogging.
Yes, it automatically releases the serum while the device is in use, as long as there is liquid in the pod. This ensures even coverage.
To keep the device working perfectly, we recommend cleaning the pod regularly. Simply detach the pod, rinse it thoroughly with warm water to remove any residue, and let it air dry completely before refilling and reattaching it to the device. This simple step prevents clogging and maintains hygiene.
Yes! The LUXÉRA features a fully waterproof design, making it safe for use in the shower or during rinsing. However, to ensure the longevity of the device, it is not advisable to fully submerge it in water (like soaking it in a bathtub or a bowl for cleaning) for extended periods. It is built to handle running water perfectly.
Not at all. The LumiTherm™ technology provides a gentle, regulated warmth designed to relax the scalp and open pores for better absorption.
For the best results, we recommend a 5–10 minute session daily, or using it every time you apply your hair serum. Consistency is key to seeing improvements in hair density and scalp health.
Didn't find your answer?
Don't hesitate to contact us